FAQs

How can I contact Shroomify?

You can email us at info@shroomify.com, where our customer service team will be happy to assist you with any questions or concerns.

Do you ship worldwide?

Yes, we offer worldwide shipping.

Can I change or cancel my order?

As we process orders quickly, you must request any changes or cancellations within 12 hours of placing your order. After this period, your order will be shipped, but you can return it for a full refund once received.

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

When will my order be processed?

Orders are handled and shipped from our warehouse. Please allow additional time during holidays or peak seasons. We process orders Monday to Friday, and they are typically shipped within 1-3 business days after ordering. We do not ship on weekends.

How long will it take to receive my order?

Shipping times vary depending on location, but most orders arrive within 1-5 business days.

What if I don’t receive my order?

If your order hasn’t arrived within 20 days of shipping, you are eligible for a full refund. Simply contact us at info@shroomify.com for assistance.